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2025
With decades of experience, we have wealth of insights to share with you.
Join us to explore our case studies.
2026
May – News and Events
Critical Analysis: Impact of NEC's Exit on the Hospitality Sector
NEC has officially exited the global on-premise PABX market outside of Japan, completely stopping all hardware and software support services as of 31 March 2026. This creates four critical operational risks for hotels still running NEC systems:
Immediate Maintenance Disruptions: With no official software updates or technical support, a single system glitch can lead to prolonged front-desk or guestroom downtime, directly damaging your hotel's reputation.
Expansion & Renovation Bottlenecks: Planning a room expansion or hotel refurbishment? New, official NEC hardware is no longer available, leaving you unable to scale your infrastructure.
Property Management System (PMS) Isolation: Legacy PABX systems cannot interface with modern, digital PMS platforms, mobile guest apps, or smart room IoT automation, limiting your operational efficiency.
Severe Cybersecurity Vulnerabilities: The absence of security patches leaves your telephone network exposed to cyberattacks, posing a high risk of guest privacy data leaks and compliance failures.
Secure Your Hotel’s Future with Seamless Replacement Solutions
Transitioning away from NEC does not have to mean a disruptive, budget-breaking overhaul. We offer tailored, industry-proven alternatives designed to protect your bottom line:
Modernized On-Premise IP-PBX (Keep Your Existing Guestroom Phones)
Brand Highlights: Alcatel-Lucent Enterprise (ALE) OmniPCX & Yeastar P-Series
The Benefit: Save up to 60% on migration costs by using voice gateways to keep your existing guestroom analog phones and wiring, while upgrading your core system to a modern IP network.
PMS Integration: Fully compatible with leading hospitality PMS platforms like Oracle Opera, ensuring seamless check-in/check-out status updates and automated billing.
Our Recent Hotel Replacement Projects' Reference:
The Ritz-Carlton Hong Kong, Tsim Sha Tsui
Renaissance Harbour View Hotel Hong Kong, Wanchai
Upper House, Swire Hotel, Admiralty
EAST Hong Kong, Swire Hotel, Taikoo Shing
The Kimberley Hotel, Tsim Sha Tsui
The Wharney Guang Dong Hotel, Wanchai
Y Hospitality-YWCA, 1 MacDonnell Road, Central
Act Now: Get a Free Hotel Communications Assessment
Do not wait for a system failure to disrupt your guest experience. Our team of certified hospitality telecom experts is ready to evaluate your current setup and build a risk-free, budget-conscious migration roadmap.
Contact us today to secure your operations:
Call Our Hotline: +852 3184 0000
Email Us: general@8T.com.hk
2026
May – New Project Release
8T Commences Landmark AV Project for Prestigious French Luxury Maison on Canton Road, TST
Customer is a top and famous French luxury goods company founded in 1910. It was originally a small shop specializing in customized hats. It later evolved into a fusion of clothing, leather bags, shoes, perfume, accessories, and fashion, etc.
In April 2026, following a rigorous and strategic assessment process, 8T was appointed to provide a suite of advanced Audio-Visual systems for a premier Flagship Shop on Canton Road, Tsim Sha Tsui. Located in one of the world's most iconic luxury retail destinations, this project underscores 8T’s capability to deliver high-end, integrated technology that complements the sophisticated requirements of flagship-level retail environments.
8T is proud to extend our long-term partnership with the client, providing cutting-edge ICT and AV solutions to ensure their facilities management remains at the industry's forefront.
With two decades of market leadership, our cutting-edge designs and seamless AV project management ensure we don’t just meet—but surpass—the expectations of every customer.
Project completion for the Canton Road flagship is targeted for mid-May 2026.
2026
April – New Project Release
8T Commences Large-Scale Communication Systems Call Centre Project for Renowned U.S.-Based Global Appliance Leader
Enduser is a leading home appliance company, in constant pursuit of improving life at home. The are the major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of their consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator.
Following a rigorous vetting process in March, this world-renowned manufacturer has appointed 8T with a Telco Team to lead the Design and Build of its advanced communication infrastructure. The project features a fully integrated suite of Network Switching, Unified Communications (UC), and PABX systems, complemented by professional Call Centre solutions. This appointment highlights 8T’s expertise in delivering mission-critical, end-to-end technology for global industry leaders.
8T is steadfast in our core commitment: Customers Always First. We believe in delivering value that honors our clients' trust. Our service philosophy centers on proactive responsiveness, ensuring that every request is met with prompt, decisive action and seamless execution.
The ICT project in Kowloon East is expected to be completed by May 2026.
2026
April – New Project Release
8T Appointed as Official AV Services Provider for World-Leading Medical Devices and Healthcare Giant
Founded in 1888 by American physician Wallace C. Abbott, the company's main businesses include pharmaceuticals, medical devices, and nutritional products, and it has made several large-scale acquisitions. Its products are categorized into animal health, diagnostics, nutritional medical products, and cardiovascular-related products, covering animal supplies and vascular-related equipment.
In February, following a stringent selection process, 8T was appointed to lead the Advanced Audio-Visual System upgrade and provide Professional Maintenance Services for a world-renowned medical devices company. The project is located at the client's Hong Kong office in Exchange Tower, Kowloon East, further demonstrating 8T’s capability in delivering mission-critical AV support for the healthcare industry.
Leveraging over 20 years of industry expertise, we combine innovative design solutions with proven project management to consistently exceed the evolving needs and expectations of every client.
We are excited to further strengthen our long-term partnership and achieve new milestones together in the coming years.
2026
March – News and Events
8T Achieves EcoVadis Bronze Medal, Ranking in Top 35% of Sustainably Rated Companies Globally
Hong Kong, 31 March 2026 -- 8 TELECOM GROUP LTD is pleased to announce the group has received a Bronze Medal from EcoVadis, a globally trusted provider of business sustainability ratings.
EcoVadis is a globally renowned international organization that assesses corporate sustainability efforts across for key themes: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. To date, it has evaluated the sustainability performance of over 150,000 companies across 250+ industries in 185+ countries and regions worldwide.
Aiming to become Hong Kong preferred ICT system integrator and services company, 8T is committed to addressing various social issues in collaboration with our esteemed customers and stakeholders. In acknowledgement of our endeavours, particularly in Sustainable Procurement, we earned a bronze medal from French company EcoVadis - a valued recognition awarded to the top 35% of companies meeting their sustainability standards.
At 8 Telecom Group Limited, our mission has always extended beyond delivering exceptional products/services. We believe that true success is measured by our positive impact on people and the planet.
The Responsible and Sustainable Procurement is not merely a policy shift, it is a core strategic imperative integral to our long-term resilience, innovation, and ethical standing. They influence environmental health, social equity, and economic vitality across the globe.
2026
March – New Project Release
8T Appointed to Deliver Integrated UC/PABX and Call Centre Solutions for Renowned 356-Room Hotel
Customer is the international hotel management group under the Guangdong Holdings Limited (Guangdong Holdings Limited is currently the largest comprehensive international enterprise group in Guangdong Province), which was founded in the mid-1980s. Currently, their hotels are located in Hong Kong, Macao, the Pearl River Delta, the Yangtze River Delta, the Bohai Sea Area, Central Plains and Southwest etc..
In Febuary, customer carried a careful process of assessments, 8T was appointed to provide advanced UC/PABX & Network Systems with Call Centre Solutions to one of GDH's famous hotel, The Wharney Guang Dong Hotel (Hong Kong).
The Wharney Guang Dong Hotel (Hong Kong) is located in the bustling area of Wanchai District, The Wharney Guang Dong Hotel (Hong Kong) is within easy walking distance of the Hong Kong Convention and Exhibition Centre and the Hong Kong Arts Centre. It is close to a variety of restaurants. Hong Kong International Airport is only a 45-minute drive away, and it takes only 5 minutes by car to reach Central and Admiralty business district. The Wharney Guang Dong Hotel (Hong Kong) has 356 well designed and elegant guest rooms, one modern multifunctional hall, 3 famous dining restaurants, and a wide range of leisure facilities, making it the good choice for both commercial or leisure purposes stays.
At 8T, our 'Customer-First' philosophy drives everything we do. We prioritize service agility, ensuring that professional support is deployed immediately upon request to maintain your operational excellence.
The GDH hotel project is expected to be completed by end of May 2026.
2026
February – New Project Release
8T Appointed by Iconic HK Home Appliance Leader to Deliver Advanced AV Solutions and LED Walls
Established in 1982, customer is a prominent Hong Kong-based international corporation that specializes in the design, manufacturing, and retail of home electrical appliances, kitchen cabinetry, and lifestyle products.
In January 2026, following a rigorous assessment process, 8T was appointed to provide integrated Audio-Visual solutions for a renowned home appliance brand. The project spans multiple strategic locations, including a new Flagship Shop in Wanchai, a retail outlet in Lok Fu, and the company’s Kwun Tong office. A key highlight of the implementation includes high-performance LED Walls designed to enhance the brand’s visual presence and operational efficiency
With two decades of market leadership, our cutting-edge designs and seamless AV project management ensure we don’t just meet—but surpass—the expectations of every customer.
Completion of the LED Wall projects is targeted for mid-April 2026.
2026
February – New Project Release
8T Appointed by Leading Life Insurer to Deploy Advanced UC Systems Across 4,500 Workstations
Customer is proud of its rich, nearly 40-year legacy in Hong Kong. They are a wholly-owned subsidiary of CTF Services Limited and one of the most well-established life insurance companies in Hong Kong. As a member of Chow Tai Fook Enterprises Limited, customer consistently strengthens its collaboration with the diverse conglomerate of the Cheng family (“Chow Tai Fook Group”) to support its customers and their loved ones in navigating life’s journey with personalised planning solutions, lifelong protection and diverse lifestyle experiences.
Following a rigorous tender and assessment process in January, 8T has been reappointed to lead the upgrade and expansion of the Unified Communications (UC) and Call Centre system for this major client. The project spans multiple landmark locations, including Gateway Tower 6, CTF Life Tower, and NEO Tower, involving approximately 4,500 extensions. This appointment reaffirms 8T’s technical leadership in managing mission-critical communication infrastructure.
8T is a self-driven organization committed to excellence. To ensure the highest service standards, all assignments are handled by certified in-house specialists rather than subcontractors. This direct-employment model allows us to deliver industry-leading response times and eliminates the delays often associated with third-party outsourcing. Our service team possesses an intimate understanding of the group’s operational environment, safety protocols, and schedules, ensuring that every task is executed with minimal disruption to daily business activities.
2026
January– New Project Release
8T Selected to Deliver Integrated AV Solutions for Iconic French Fashion Brand at IFC Mall
Customer is a top and famous French luxury goods company founded in 1910. It was originally a small shop specializing in customized hats. It later evolved into a fusion of clothing, leather bags, shoes, perfume, accessories, and fashion, etc.
In December 2025, following a rigorous assessment process, 8T was appointed to provide an integrated advanced Audio-Visual system for a premier Beauty Boutique located in ifc mall, Central. Leveraging our expertise in luxury retail, 8T will implement cutting-edge technology to enhance the brand’s premium customer experience in one of Hong Kong’s most iconic shopping destinations.
As the incumbent AV service provider, 8T is honored to once again deliver our latest solutions to the client, further enhancing their ICT and AV infrastructure management
Over the past 20 years of market experience, our innovative design solutions and AV project management experience are always adequate to meet the needs and expectations of every customer.
The ifc project is expected to be completed by mid of March 2026.
2026
January – New Project Release
8T Selected as Official AV Provider for Top-tier Hong Kong Law Firm
Customer is a leading law firm in Hong Kong in corporate finance. They have extensive experience in equity and debt capital markets, mergers and acquisitions and complex cross border transactions. Since their establishment in 1998, they act for issuers and sponsors in more than 199 initial public offerings on the Hong Kong Stock Exchange, ranking among the top three Hong Kong law firms.
Following a rigorous selection process in January, 8T has been appointed to deliver advanced display systems and professional services for a premier corporate finance law firm. The project encompasses the firm’s 14,400 sq. ft. head office at Jardine House, Central, reinforcing 8T’s position as a trusted AV partner in the legal sector
Two decades of experience enable us to deliver cutting-edge AV solutions that perfectly align with every client’s vision and requirements.
Project completion at Jardine House is targeted for the end of March 2026
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